Terms of Service

Agreement to Terms
These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Pieces of the Cloud, doing business as POTC (“POTC”, “we”, “us”, or “our”), concerning your access to and use of the piecesofthecloud.com website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “site”). We are registered in Germany and have our registered office at Kronsaalsweg 20, 22525, Hamburg . Our VAT number is DE334453323. You agree that by accessing the site, you have read, understood, and agreed to be bound by these terms of use. If you do not agree with these terms of use, then you are expressly prohibited from using the site and you must discontinue use immediately.

Copyright
Pieces of the Cloud is the owner all intellectual property rights on this website. The reproduction of all or any part of this website is prohibited. Sharing content or information from this website to third parties, for the purpose of purchasing or promoting our goods, must be done only by acknowledging us as the owners of the material. 

Unless otherwise indicated, the site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of Germany, international copyright laws, and international conventions. The Content and the Marks are provided on the site “AS IS” for your information and personal use only. Except as expressly provided in these Terms of Use, no part of the site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission. 

Provided that you are eligible to use the site, you are granted a limited license to access and use the site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non- commercial use. We reserve all rights not expressly granted to you in and to the site, the Content and the Marks. 

Prohibited Activities
You may not access or use the site for any purpose other than that for which we make the site available. The site may not be used in connection with any commercial endeavours except those that are specifically endorsed or approved by us. 

As a user of the site, you agree not to:

1. Circumvent, disable, or otherwise interfere with security-related features of the site, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the site and/or the Content contained therein.
2. Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
3. Disparage, tarnish, or otherwise harm, in our opinion, us and/or the site. 

Return Policy
Please review our Return Policy posted on the site prior to making any purchases. 

Purchases and Payment
We accept the following forms of payment: 

– PayPal
– Visa
– Mastercard/Maestro
– American Express 

Payment and Security
All payment is securely processed through SSL Encryption. We accept all major credit cards worldwide including Mastercard, Visa, and Amex. We also offer secure payment via our payment gateways; Stripe, Klarna and Paypal.

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax (VAT) is included in all stated prices. All payments is in Euros. 

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorise us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment. In this instance we will contact you – if you decide to cancel a sale due to the above, you are within your right to do so. Import duties and taxes are the responsibility of the buyer – as your seller, we are in no way liable for any additional tax charges or amounts as a result of your purchase.

We reserve the right to refuse any order placed through the site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Term and Termination
These terms of use shall remain in full force and effect while you use the site. without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the site and the online shop (including blocking certain IP addresses), to any person for any reason or for no stated reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in the site (including blocking certain IP addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in the site or delete any content or information that you posted at any time, without warning, at our sole discretion. 

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. in addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

Representation of Goods
We make every effort to display as accurately as possible, including the colours, features, specifications, and details of the products available on the site. However, we do not guarantee that the colours, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colours and details of the products. Product images are provided on the basis of illustration only, to aid in the process of your transactions. Images can vary from screen to screen, screen resolutions or aspect ratios, press reproductions and advertising, and may alter your interpretation of the product. 

Kindly review all provided information such as product descriptions before purchasing any goods. All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices and specifications for all products are subject to change. 

Unless the item is faulty as confirmed by us – certain products such as bespoke items are not liable for refunds, as these items are tailored specifically to your recommendations.

Corrections

There may be information on the site that contains typographical errors, inaccuracies, or omissions that may relate to the online shop, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the site at any time, without prior notice. 

Disclaimer
This site is provided on an as-is and as-available basis. You agree that your use of the site services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with the site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the site’s content or the content of any websites linked to this site and we will assume no liability or responsibility for any (1) errors, mistakes, or inaccuracies of content and materials, (2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site, (3) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (4) any interruption or cessation of transmission to or from the site, (5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, and/or (6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site.

Limitations of Liability
In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the site, even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us during the one (1) month period prior to any cause of action arising. certain us state laws and international laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. if these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights. 

Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) use of the site and products offered for sale; (2) breach of these Terms of Use; (3) any breach of your representations and warranties set forth in these Terms of Use; (4) your violation of the rights of a third party, including but not limited to intellectual property rights; or (5) any overt harmful act toward any other user of the site with whom you connected via the site. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defence of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

Modifications or Interruptions
We reserve the right to change, modify, or remove the contents of the site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our site. We also reserve the right to modify or discontinue all or part of the online shop without notice at any time. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the site or the online shop. We cannot guarantee the site and the online shop will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the site, resulting in interruptions, delays, or errors. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the site or the online store at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the site or the online shop during any downtime or discontinuance of the site or the online shop. Nothing in these Terms of Use will be construed to obligate us to maintain and support the site or the online shop or to supply any corrections, updates, or releases in connection therewith. 

Privacy Policy
We care about data privacy and security – please review our Privacy Policy. By using the site you agree to be bound by our Privacy Policy, which is incorporated into these Terms of Use. Please be advised the site and the online shop are hosted in Germany. If you access the site or the online
shop from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in Germany, then through your continued use of the site, you are transferring your data to Germany, and you expressly consent to have your data transferred to and processed in Germany. 

Contributions
You agree that we may access, store, process, and use any information and personal data that you provide following the terms of the Privacy Policy and your choices (including settings). 

By submitting suggestions or other feedback regarding the site, you agree that we can use and share such feedback for any purpose without compensation to you.

We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights or other proprietary rights associated with your Contributions. We are not liable for any statements or representations in your Contributions provided by you in any area on the site. You are solely responsible for your Contributions to the site and you expressly agree to exonerate us from any and all responsibility and to refrain from any legal action against us regarding your Contributions.

Governing Law
These conditions are governed by and interpreted following the laws of Germany, and the use of the United Nations Convention of Contracts for the International Sales of Goods is expressly excluded. If your habitual residence is in the EU, and you are a consumer, you additionally possess the protection provided to you by obligatory provisions of the law in your country to residence. Pieces of the Cloud and yourself both agree to submit to the non-exclusive jurisdiction of the courts of Hamburg, which means that you may make a claim to defend your consumer protection rights in regards to these Conditions of Use in Germany, or in the EU country in which you reside. 

Pieces of the Cloud
Kronsaalsweg 20
22525 Hamburg

info@piecesofthecloud.com